Volterra at Westlake

I have had nothing but a positive living experience at this apartment complex. From the day I moved in, the management has been attentive and responsive to all my needs. The maintenance team is outstanding, addressing any issues promptly and professionally. The amenities are well-maintained, contributing to a comfortable and enjoyable living environment. The sense of community fostered through organized events and a friendly atmosphere adds immense value to my overall satisfaction. I appreciate the efforts of the entire staff in creating a welcoming and secure living space. Thank you for making my time at the apartment complex truly exceptional.

This is my first apartment and let me just say I’m in love with Volterra. When I took a tour of it I loved how I was lucky enough to tour the apartment I was going to be living in. The apartment met all of my needs/wants. When I went in for the tour Ricardo the leasing agent helped me and he was amazing. He kept me updated and informed and responded quickly when I had any questions or confusion. They even have food trucks that come to the apartment! I would recommend Volterra to anyone. The community and bedrooms are gorgeous and the employees are amazing!

These apartments are unsafe, unclean, and the staff is unprofessional. My car was stolen from the property and instead of doing the right thing and alerting the community the management did nothing. I don't know how many cars have been stolen from here or break ins have occurred because management does not care about its residents enough to inform them of these happenings. These apartments are dangerous. I just got a refund from my insurance company for moving to a safer area. There is dog droppings all over the complex, on the stairs, hallways, et c. You name it, there's probably dog feces there. They also allow any breed of dog so those with young children be ware. Lastly, the staff is super unprofessional. Whenever I'd ask a question they would answer with a question... There are better (and probably safer) apartments in the area. I really liked the island counter the apartment came with but it was not worth dealing with shady management and an unsafe community. BONUS: It takes a while for maintenance requests to be honored so if you need something done you'll have to call/go to the front desk and remind them that you've put in a request.

Denise Salinas is the reason why this gets a bad review. She was rude and unprofessional. Made the application process a nightmare as if she didn’t believe the employment verification that we sent over. Thank God it didn’t work out for us there bc we actually got an apartment literally across the street and not only is the apartments a lot nicer, so are the staff. Judging by the reviews , across street is a lot safer and clearly looks cleaner and newer. Good job Denise for saving us the trouble of staying in this dump.